iNTERNATIONAL CX CERTIFICATION
Practical Interactive Learning
Expert Facilitator
International Certification
Business Impact
CX Foundation Courses
( Entry Level and Senior -Leadership Awareness Programmes)
- Day 1 :
The 12 CX Pillars Overview ; CX Governance & Centricity : Insight & Jouneys
- Day 2 :
Operations & Culture ; AI; Trust & Loyalty : Foundation Assessment
- Practioners,
- Manager and Leader new to CX as discipline
ICXI CX Foundation Certificate
29 – 30 September 2026 (Hotel at Jakarta (TBC)
Rp 6.500.000/pax
CX Executive Masterclass
( Entry Level and Senior -Leadership Awareness Programmes)
Six Executive sessions ; CX Imperative , Economics, Trust , What good Looks like, Leading The CX Organization, Personal Leadership Agenda
CEO,
CCO,
CMO,
COO,
Senior Commercial Leaders
ICXI CX Foundation Certificate
10 October 2026 (Hotel at Jakarta (TBC))
Rp 9.500.000/pax
Dokumentasi
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